Further support
Get in touch with our Money Matters team today.
money guidance and support
Our dedicated team is here to offer free, confidential, and impartial money guidance and support and guidance to help your cash go further.
Our Money Matters guidance is free, confidential, and impartial.
Managing the financial responsibilities of a home can be difficult, from paying rent to budgeting your income.
Our Money Matters team offer all believe housing customers an guidance service on all things money-related. Whether you need support to find the right deal, help applying for benefits, or want some help to make your money go further, the right support guidance matters.
The records we keep are for the purposes of believe housing only. We will not disclose any information about your enquiry to anyone, and we will not pass on your information without your explicit permission.
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utility bill advice
Should you need support with your home’s utility bills, then there are a number of resources that can help.
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benefits advice
Depending on your circumstances, you may have access to a number of forms of welfare support.
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savings and discount schemes
Our Money Matters team can offer money advice on anything money related, including how you can save some through different savings and discount schemes.
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nefirst credit union
If you live or work in County Durham, you can join NEFirst Credit Union, which will give you access to:
An easy and flexible way to save and a competitive dividend.
Low-cost fixed-rate loans.
Free life insurance on savings and loans (subject to terms and conditions).
Security for your money, as credit unions are regulated by the Financial Services Authority and part of the Financial Services Compensation Scheme.