The Regulator of Social Housing is the government body that oversees the activities of social housing providers such as believe housing.
They are seeking views on the Regulatory Consumer Standards, which are being reviewed. These are the standards that describe the outcomes tenants can expect from their landlord. This consultation is your opportunity to influence these standards and provide the regulator with your views.
They plan to introduce revised standards from April 2024, which will consist of:
The consultation will also cover:
To have your say, use the link below to the government’s consultation page, which provides the relevant documents including accessible versions and an easy read guide:
Consultation on the consumer standards – GOV.UK (www.gov.uk)
A direct link to the consultation form can be found at the link below:
Consumer Standards Online (snapsurveys.com)
And if you require any assistance with replying to this consultation, our Engagement Team can assist you. You can email them at:
engagement@believehousing.co.uk
If the dark nights and winter weather are getting you down, see if one of the groups we fund can help you boost your wellbeing and start 2025 on the right foot.
Durham Police are reporting a high volume of calls for fallen trees, power lines and phone lines. These calls should not be made to 999 or 101, unless there is an emergency.
believe housing is encouraging customers to prepare for severe weather which is forecast for the northeast of England tomorrow (Friday, 24 January 2025).
