we're on our way

Repairs update: 

If you have a repair appointment booked with us, you’ll soon start to receive text messages to update you about your appointment.

This will include a text when an operative is due to carry out repair works at your property and a link to track them on their way to your home. 

Our text messages will always come from “Believe” and remember we will never ask for you to give us any personal information.

If in doubt, just give us a call on 0300 1311 999. 

Group of six people—four children in red jackets and two adults, one in a black suit and one in a bright pink coat—standing on a paved path in front of a wooden gazebo. A red ribbon is in front of the entrance to the gazebo and the woman in the bright pink coat is holding scissors to cut the ribbon. The outdoor area features green grass, autumn trees with yellow leaves, and picnic tables in the background.
Community, News, Social value | October 2025

new wellbeing garden opens at county durham school

Pupils at a County Durham school are now enjoying a new outdoor wellbeing garden, designed to support learning, play and mental wellbeing.

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