Customer feedback guides recharge policy update
Feedback from customers led to believe housing updating its approach on how much is paid when someone deliberately or carelessly causes damage to their home or leaves it in an unfit state.
If you have a repair appointment booked with us, you’ll soon start to receive text messages to update you about your appointment.
This will include a text when an operative is due to carry out repair works at your property and a link to track them on their way to your home.
Our text messages will always come from “Believe” and remember we will never ask for you to give us any personal information.
If in doubt, just give us a call on 0300 1311 999.
Feedback from customers led to believe housing updating its approach on how much is paid when someone deliberately or carelessly causes damage to their home or leaves it in an unfit state.
Colleagues at believe housing have shown plenty of festive spirit to support two good causes.
Volunteers who saved a village church from closure have completely transformed it into a cherished community venue.
When it’s cold outside and the cost of living continues to affect many of us, it’s good to know where you can find a warm welcome.