Customer feedback guides recharge policy update
Feedback from customers led to believe housing updating its approach on how much is paid when someone deliberately or carelessly causes damage to their home or leaves it in an unfit state.
A network of Warm Spaces is being created to give people somewhere safe to stay warm and enjoy a little company.
Visitors will be signposted to financial and energy saving advice, and, in some locations, refreshments will be available.
The network aims to support residents through the winter following an increase in energy costs and the rising cost-of-living.
Alongside community groups and organisations, Durham County Council’s 39 library buildings will also join the scheme.
Durham County Council and the County Durham Community Foundation have launched a £200,000 funding initiative, offering organisations a grant of up to £1,000 for their community warm space offer.
Details here: County Durham Community Foundation: Warm Spaces fund.
Once community Warm Spaces are confirmed, they will be added to Locate, an online directory allowing residents to connect with local services in their community. Key information including opening times, accessibility and any other facilities available, such as the offer of hot drinks or wi-fi, will be highlighted to ensure people can access their nearest space.
Residents will be able to access the directory at Durham Locate.
More information on Warm Spaces can also be found at Warm spaces.
Sunderland Warm spaces – Sunderland City Council
Feedback from customers led to believe housing updating its approach on how much is paid when someone deliberately or carelessly causes damage to their home or leaves it in an unfit state.
Colleagues at believe housing have shown plenty of festive spirit to support two good causes.
Volunteers who saved a village church from closure have completely transformed it into a cherished community venue.
When it’s cold outside and the cost of living continues to affect many of us, it’s good to know where you can find a warm welcome.