repairs policy updated to focus on customers’ needs
Based on customer feedback, we have updated our repairs policy to better reflect what matters most to customers.
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Volunteers have tidied up an allotment site, so it is ready for a new lease of life in the spring.
Wheatbottom Allotments in Crook, County Durham, needed sprucing up after several plots fell into a state of disrepair.
believe housing asked contractor Orbis to help, ensuring its contract to clear empty homes before new customers can move in achieves social value for local communities.
Employees from the Seaham-based business voluntarily worked on the site for two days, clearing it of rubbish including old patio doors, pallets, and a bathtub.
Previous gardeners had intended to use most of the items, but they were no longer wanted and had become an eyesore. The site now looks a lot smarter and will be more manageable for allotment holders.

Based on customer feedback, we have updated our repairs policy to better reflect what matters most to customers.
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Housing association colleagues came together for a hands-on volunteering session that will help people in need this Christmas.
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Young people team up with drama group to bring Christmas magic to communities, with support from believe housing.
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A new campaign has been launched to raise funds to provide sporting opportunities for children across the region.
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