groups and activities near you to help keep the blues at bay
If the dark nights and winter weather are getting you down, see if one of the groups we fund can help you boost your wellbeing and start 2025 on the right foot.
believe housing has been preparing for the stormy weather which is likely to cause disruption across our region over the next few days.
The Met Office has issued an amber warning from this afternoon (Wednesday, February 16) through to the small hours of Thursday, February 17– with Storm Dudley expected to bring a period of very strong and disruptive winds.
A yellow weather warning is then in place for much of Friday (February 18) as Storm Eunice is likely to bring further strong winds.
In order to look after our customers and their homes, we have teams and procedures in place to monitor the situation closely and to respond as necessary.
To help us prioritise those most in need/emergency repairs, please only call us in an emergency on 0300 1311 999 if your situation puts the health, safety or security of properties, customers or anyone else at immediate risk.
All non-emergency repairs can be reported via our online portal or the believe housing app. We will then be in touch to appoint your repair work as soon as possible. Please bear with us whilst we are dealing with high volumes of repairs.
You can also email hello@believehousing.co.uk and, if it is safe to take a photograph, send us a picture of the damage with your report to help us respond in a timely and efficient manner.
Before the storm
During the storm
After the storm
Other safety advice includes:
If the dark nights and winter weather are getting you down, see if one of the groups we fund can help you boost your wellbeing and start 2025 on the right foot.
Durham Police are reporting a high volume of calls for fallen trees, power lines and phone lines. These calls should not be made to 999 or 101, unless there is an emergency.
believe housing is encouraging customers to prepare for severe weather which is forecast for the northeast of England tomorrow (Friday, 24 January 2025).