Customer feedback guides recharge policy update
Feedback from customers led to believe housing updating its approach on how much is paid when someone deliberately or carelessly causes damage to their home or leaves it in an unfit state.
Work is now underway on a new housing development in Spennymoor, County Durham, where believe housing will provide more than a hundred homes.
A total of 187 new homes are being built by Vistry North East, part of the Vistry Group, on an 18-acre site, just off Whitworth Road.
There will be a mixture of two, three and four-bed homes.
believe housing will acquire up to 111 of the homes and make them available for affordable rent, Rent to Buy and shared ownership.
This will include bungalows, which will suit older people and will be able to be adapted as people’s needs change, and a selection of two, three and four-bed houses.
The new homes will all have air source heat pumps, solar PV panels, electric vehicle charging provision and an improved building fabric – to ensure they are energy efficient and reduce carbon emissions and future costs for residents.
Tom Winter, Assistant Director of Development at believe housing, said: “This will be our largest project to date.
“We will offer a diverse range of homes for affordable rent, Rent to Buy and shared ownership, helping us to meet the differing needs of future customers.
“All properties will adhere to the standards outlined in our Future Homes roadmap, which sets clear ambitions to deliver homes around the core principles of energy efficiency, low carbon heating and renewable energy technologies.
“And importantly for believe housing, they will be the high quality, spacious, accessible, and energy efficient homes we know that people want to live in.”
Other homes on the scheme will be sold via the Linden Homes brand, with some plots available via the government’s First Homes scheme, aimed at helping first time buyers on to the property ladder.
The first homes on the circa £50million project are expected to be complete by early 2027.
Feedback from customers led to believe housing updating its approach on how much is paid when someone deliberately or carelessly causes damage to their home or leaves it in an unfit state.
Colleagues at believe housing have shown plenty of festive spirit to support two good causes.
Volunteers who saved a village church from closure have completely transformed it into a cherished community venue.
When it’s cold outside and the cost of living continues to affect many of us, it’s good to know where you can find a warm welcome.