Customer feedback guides recharge policy update
Feedback from customers led to believe housing updating its approach on how much is paid when someone deliberately or carelessly causes damage to their home or leaves it in an unfit state.
Believe housing has found that some not-for-profit organisations in its communities are struggling to pay for basics such as rent and staff because of rising costs and a lack of external funding available to help meet core funding needs.
It has now launched a pilot project; with two Core Cost Grants of £10,000 available in the southwest of County Durham.
Damian Pearson, Community Investment Performance Team Leader at believe housing, said: “We want our Core Costs Grants to make a real difference to organisations supporting communities and believe housing customers.
“This funding could even mean survival for groups or projects that residents cherish and rely on so we have set a tight deadline for applications, so we can award the funding in January and give two groups a happy start to the new year.”
To be eligible for a Core Costs Grant, groups must deliver services and activities that support communities where believe housing has homes, including its customers.
For the pilot, these areas are Billy Row, Bishop Auckland, Coundon, Crook, Escomb, Howden Le Wear, Hunwick, Leeholme, Sunnybrook, Tindale Crescent, Stanhope, Frosterley, West Auckland, St Helen’s Auckland, Willington, and Wolsingham.
Its projects must link to at least one of believe housing’s key themes of:
And the funding must be used to help cover essential running expenses for between nine and 12 months.
To apply, organisations should visit new funding opportunity | believe housing and submit an ‘expression of interest’ by Sunday, 1 December.
Eligible groups will be sent an application form so they can submit further details before the final deadline on Sunday, 15 December.
Feedback from customers led to believe housing updating its approach on how much is paid when someone deliberately or carelessly causes damage to their home or leaves it in an unfit state.
Colleagues at believe housing have shown plenty of festive spirit to support two good causes.
Volunteers who saved a village church from closure have completely transformed it into a cherished community venue.
When it’s cold outside and the cost of living continues to affect many of us, it’s good to know where you can find a warm welcome.