contact us

It's never been easier to contact us or provide your feedback with our new online customer portal, upgraded app, and website.

Get in touch today

Please note: our offices are not open to the public.

Standard operating hours:
Monday to Thursday, 8.30am – 5pm
Friday, 8.30am – 4.30pm
Saturday and Sunday, closed

Our phonelines are open 24/7 for out of hour emergencies.

Live chat is available Monday to Friday, 9am – 4pm.

contact us

Our team is here to help, get in touch today.

call us now customer portal

get in touch online today

For any queries, compliments, or complaints, please do not hesitate to contact us using the form below.

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media enquiries

believe housing operates a press office for enquiries from journalists only.

Media Enquiries