Housing Assistant

We’re on the lookout for a Housing Assistant to join the believe housing team on a permanent basis

This is an exciting opportunity if you want to make a real difference. We believe in life without barriers. If you aren’t sure you meet 100% of the criteria but think you would be great in this role, don’t let that stop you; we would love to hear from you. We’re interested in your skills, knowledge and experience, as well as your personal values. We’re committed to supporting everyone here at believe housing and being an inclusive organisation.

We’re a family-friendly, flexible employer, and we encourage everyone to ‘work the believe way’. For us, this means keeping things simple, doing more of what matters, and removing tasks and processes that don’t add value.

Where and when you work is flexible depending on the demands of your role, our customers’ needs and your individual work preference (as agreed with your manager).

Our offices are based in Seaham and Bishop Auckland and although we work flexibly, it is envisaged that this role will require both an offsite and onsite presence as per business need when required.

about the role

The Housing Assistant will provide comprehensive administration support to teams within the Housing Operations Directorate working within Neighbourhoods, Estates, Lettings, Safer Neighbourhoods or Tenancy Sustainment.

The successful candidate will:

• Provide information, general advice and support to customers and your team in relation to all aspects of the Housing Operations Directorate.
• Input data and maintain accurate records as required.
• Develop good working relationships with customers, other departments of believe housing and its partners to enhance service delivery.
• Collect performance data and assist in the production of performance and information reports.

For more information, please read the full job description

what’s on offer?

Our people are our greatest asset which is why we value you, encourage you, look after you, and empower you.

As well as a competitive salary of £25,446 – £26,717 some of our top benefits and rewards include:

• 31-33 days of annual leave
• working the believe way allows us to be more agile in the ways we work and creates a great work-life balance
• an excellent pension scheme with 27.1% employer contribution. Visit the LGPS member site for more details
• up to four days paid volunteering leave each year

apply now

If you believe that you demonstrate our values and can bring something special to this role, then apply now. We’re looking forward to hearing from you.

Here at believe housing we are a disability confident employer, if you require any adjustments or support throughout our recruitment process, please do not hesitate to get in touch.

If you wish to find out more about this opportunity contact Stephen Lindsay, Lettings Team Leader at stephen.lindsay@believehousing.co.uk

• Closing date for applications is 11.59pm on Sunday, 22 December 2024.
• All applicants must go through our website.
• Interview date to be confirmed.